Contact

Get in touch

Email is the fastest way to reach us, and it reaches a person rather than a queue.

We aim to reply within one business day. Order questions are usually answered faster if you include your order number.

Before you write

Where is my order? Your order page shows live tracking as soon as a parcel is dispatched. Tracking can take a few hours to show its first scan.

Something arrived damaged. Send a photograph with your order number and we will sort it out.

A method question. We are happy to help with anything unclear in the instructions supplied with a product. We will not disclose the method of anything you have not bought.

Trade and wholesale

If you create magic and would like it stocked, write to us with details. We read everything.